A Customer’s Dream
Addressing technology issues simply isn’t a task many companies feel empowered to tackle in today’s business environment.
Projects such as upgrading tools or migrating systems demands expertise, especially when technology evolves on a near-daily basis.
Enter New Signature, a Washington, D.C.-based information technology consulting firm whose specialty is guiding companies through myriad IT challenges. New Signature employees have a commitment to customer satisfaction, and, a willingness to tailor a solution to a problem, all of which commands client respect.
“A lot of IT consulting companies compete on price or on technical acumen,” said New Signature CEO Christopher Hertz. ”New Signature’s success has been driven by our values.I take pride that we employ some of the top technical experts in the field, but, most importantly the team at New Signature is made up of the most ethical, honest and customer service-oriented people you can find.
“Our mission isn’t just to implement technology for the sake of doing so, it is to implement only the right solutions that improve the way our customers do business, provide a positive return on investment and help improve the day-to-day lives of their staff.”
Backed by its Microsoft partnership and a deep familiarity with the Windows Intune management system, New Signature’s offerings range from specific project solutions, to long-term management solutions, to functioning as a complete, outsourced IT department for smaller clients. For mid-market and enterprise firms on a budget, New Signature’s specialists plan, deploy and manage certain components of their IT infrastructure.
Founded in 2003, the company’s mission — per Hertz — is to provide high-quality, cutting-edge IT solutions and unsurpassed customer service.An equal mandate on company values — honesty, high ethical standards and a commitment to customer education — has helped springboard New Signature’s growth.
So has its tight partnership with Microsoft. As a valued Microsoft partner, New Signature offers access to best practices, dedicated customer service and a wealth of technical expertise.New Signature employees guide customers through the creation of secure, well-managed and dynamic IT infrastructures — solutions that reduce overall costs, maximize resources and transforms technology into a strategic asset.
Crucial to all of this is users’ personal computers. To function well in today’s environment, those PC users need the latest functionality and flexibility, which, of course, must balance with their employers’ management and security needs.
New Signature has the answer, thanks to its Microsoft synergy.Windows Intune is a comprehensive solution that melds cloud services with an upgrade subscription for the Windows 8 operating system.Combing the ease of cloud computing with Windows 8 helps simplify two issues — clients’ concerns about PC management and security.
Migrating to Windows 8 and finding the right PC management and security solutions, are two of the most critical challenges faced by New Signature customers.
“We really help customers set strategy and budgets in a way that helps them better align with businesses and to change their view of IT from being a cost center to a competitive benefit,” Hertz said. “And, the Microsoft cloud services — especially Windows Intune — are really key components these days for organizations to take advantage of.”
New Signature Success Stories
Windows Intune and New Signature are a formidable solutions duo.Together, they provide the resources to keep computers and users humming virtually anywhere. Windows Intune allows remote management of those devices, and, when combined with New Signature’s services, clients firms of all sizes can enjoy state-of-the-art IT support.
An increasing number of companies are moving to the cloud to realize the savings, agility and scalability offered by cloud solutions.Windows Intune has made the work of PC management much easier, and, for the first time is available to many more clients. With the backing of the world’s leading technology innovator — Microsoft — and a respected partner like New Signature, there is a solution that meets most needs.
Such was the case for the Center for American Progress (CAP).New Signature personnel recommended Intune to help increase CAP’s endpoint protection, streamline software updates to remote PCs and push applications to staff in the field.
“Windows Intune fits into our cloud strategy,” said CAP Vice President of Technology George Estrada.”We gain remote PC management services and the support of a major organization like Microsoft at a low subscription fee, so we can scale to match our fluctuating workforce.For CAP, the decision was a no-brainer.”
Another client, The Century Council, benefitted from a similar strategy. Using Intune’s Windows upgrade license, New Signature boosted The Century Council’s computers to Windows 8 so the company could use Microsoft’s ”Better Together” story with Office365.
“Windows 8 is helping our employees be more productive, which means we can do more internally and save time, effort and money by not having to hire a contractor to do the work,” said Senta Boardley, Director, Operations and Executive Assistant at The Century Council. “We work closely together here, and collaboration is important. By making it easier for us to stay connected, we see Windows 8 raising our productivity as a whole team.”
New Signature deployed Windows Intune to The Century Council in 2011. The Century Council benefited from the Windows upgrade rights when the next version of the client operating system was released in 2012.
CAP and The Century Council among many happy New Signature clients.
“New Signature deployed Windows Intune to our PCs and helped us drive down the overhead cost associated with maintenance of desktops and laptops running the Microsoft Windows operating system,” said Mary Miller, Business Manager, Sacred Spaces. ”They were the perfect partner to help us understand Microsoft Windows Intune, develop strategy and professionally deploy whats Windows Intune.
“New Signature’s expertise allowed us to take advantage of the reliability, flexibility and security of the Microsoft cloud. I now have peace of mind knowing that my employees’ PCs are well-managed and highly secure.”
Numerous professional accolades echo New Signature’s success. The organization received the 2010 National Capital Business Ethics Award, which recognizes companies that exemplify a strong commitment to business excellence, and, to the highest standards of civic responsibility, integrity and ethical conduct.
In 2011 and 2012, New Signature was named to the prestigious Inc. 5000 list of fastest-growing companies in America, ranked by CRN on its Next-Gen 250 List of best small, innovative and nimble business and technology integrators. It also was ranked on CRN’s Fast Growth 50 Up and Coming list of fastest-growing solution providers in North America.
In 2012, New Signature won six Microsoft Partner of the Year Awards, including Windows Intune Partner of the Year and SMB East Region Cloud Partner of the Year.
For more information visit New Signature
For more information visit Microsoft Windows Intune
Windows Intune® is a trademark of Microsoft Corp.